Return & Refund Policies
Must be at least 18 years of age to place on order.
- We guarantee full credit for all defective products. You may return defective product up to 14 days after you receive the product. No refunds will be allowed after 14 days. All products will need to be returned in original shipping carton with all items unopened. Before returning any defective products please call us first at ( 978)728-3889. If upon receiving the products and we realized that it’s not defective a restocking fee of 30% plus shipping fee will be charged before you get a refund.
- Items that do not have defects or not damaged, can not be returned. ALL SALES ARE FINAL !
- Closeout items cannot be returned unless defective.
Order Acceptance Policy:
You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. All billing information you provide must be truthful and accurate. Prior to accepting an order we may also request additional information from you. All orders are considered “pending our acceptance” until our internal team has reviewed and confirmed your order. Only after our internal review, is your order considered “accepted” and then sent to our distribution center to be shipped out to you. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available, inaccuracies, errors in the product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card has been charged then we will issue you a refund for the total amount charged.